• Carrier: UPS/DHL Express
• Cost: €100 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days
Product description
Product reviews
FAQs
Product information
Atento means “mindful” or “attentive” in Portuguese. It is no coincidence that the forest green bears this name. After all, it is the result of an extraordinary collaboration between and the organization Rewilding Portugal, which is committed to maintaining ecosystems and the coexistence of humans and animals.
The entire value chain of the Atento upper - from sheep farming to the weaving, dyeing and processing of the wool into the shoe - takes place within a radius of 150 km in Portugal. The Atento upper is woven in a herringbone pattern, which gives the forest green yarn its unique texture.
Complemented by a water-repellent membrane, a wool lining as well as sewn-in inner soles from 's cooperation partner Nordwolle, Atento is a warming splash of color on cool days. Insoles such as Wooly or Felty can easily be added to the model if required to keep even more warmth inside the shoe.
Unlike its predecessor Perto, Atento is available in children's sizes as well as adult sizes. For an extra splash of color, the children's sizes come with an orange Shell Sole, while the Shell Sole for adults comes in a pastel matcha green.
Material
Upper:
Herringbone (100% virgin wool) – forest green
Membrane:
100% polyester containing approx. 75% recycled material
Lining / mid-sole:
Felted wool loden (100% virgin wool)
Outsole:
outsoles are made of synthetic rubber (partially recycled), silica and natural rubber. Depending on the model, cork particles may be included. Color – orange
Fit
Choose your normal size for a comfortable fit.
Care
Waterproofing before first-time wear
There is no need to apply waterproofing treatment to the entire shoe right out of the box.
Cleaning
The best way to clean soiled shoes is by knocking them together when they are dry, brushing them carefully as needed when dry, or by wiping them carefully with a damp cloth. Not machine washable.
For stubborn stains, we recommend gentle cleaning with our biodegradable cleaning solution "Drops".
Post-treatment
We recommend follow-up waterproofing treatments with a suitable product if necessary.
Allow shoes to dry thoroughly after waterproofing. The upper may rub off onto light-colored fabrics when wet.
1. Do you offer international shipping?
We offer free shipping to most countries such as France, Belgium, Luxembourg when the order reaches €60.
2. How long does it take for my order to be shipped?
Delivery time = Process time ( order preparation )+ Shipping time.
(1) Free shipping for orders over €60:
• Cost: Free shipping for orders over €60, otherwise €20 shipping costs will be charged
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks |
To most countries (such as France, Belgium, Luxembourg) |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fast Shipping: only available to Norway, Iceland and Cyprus.
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>> Please see our Shipping Policy for more details.
About Product
1. Furniture Shipping
Please note: Due to the bespoke production required for large furniture, your order is estimated to deliver in 6-8 weeks. Small furniture orders will be delivered within 2-4 weeks. If you have any questions, please contact us at [email protected]
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
3. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
4. What should I do if my package is damaged during transit?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge. If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
5. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
6. Can the lamp dimmable?
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
7. Can I have a longer cable?
We offer 150cm cable for most lamps. If you want a longer cable (within 800cm), please make a note when you place the order, we will extend the cable for free.
8. Does The Voltage Required By The Product I Purchased Match The Country Where I Am Located?
The voltage of our products will be adjusted according to your country as shown below.
110V-120V: USA, Canada, Mexico, Brazil, Japan
220V-240V: UK, Australia, France, Netherlands, Italy, Germany, Spain, Norway, Ireland, Greece, Portugal, New Zealand, Belgium, South Africa, Egypt, Chile, Denmark, Singapore, Sweden, Israel, Switzerland.
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Email: [email protected]
Time: Monday - Friday : 9 AM - 6 PM (GMT+8)
Time: Monday - Friday : 9 AM - 6 PM (GMT+8)